Building Resource Capabilities Through Green Servitization and ISO 14001 for Sustainable Performance: Perspectives From Manufacturing Firms

Idris Oyewale Oyelakin; Ding Hooi Ting; Asnidar Hanim Yusuf; Salwani Arbak; Bablu Kumar Dhar

doi:10.1002/csr.3150

Building Resource Capabilities Through Green Servitization and ISO 14001 for Sustainable Performance: Perspectives From Manufacturing Firms

Idris Oyewale Oyelakin, Ding Hooi Ting, Asnidar Hanim Yusuf, Salwani Arbak, Bablu Kumar Dhar

Business Administration Division

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Abstract

Manufacturing firms are increasingly adopting green servitization and ISO 14001 to enhance resource capabilities and achieve sustainable performance amid escalating challenges of resource depletion and waste management. This study explicitly links these practices to broader CSR principles, focusing on stakeholder engagement and accountability to drive environmental and social sustainability. Specifically, it examines the interplay between green servitization and ISO 14001 in fostering sustainable performance within manufacturing firms. The findings reveal the critical mediating role of ISO 14001 in translating green servitization initiatives into tangible sustainability outcomes while building stakeholder trust. Practical contributions emphasize fostering green innovation, integrating biodegradable materials, and leveraging green digital technologies to enhance resilience and operational efficiency. The research also advances CSR-related theoretical contributions by framing green servitization and ISO 14001 as strategic resources for achieving Sustainable Development Goals.

Original language	English
Journal	Corporate Social Responsibility and Environmental Management
DOIs	https://doi.org/10.1002/csr.3150
Publication status	Accepted/In press - 2025

Keywords

corporate environmental management
green servitization
ISO 14001
manufacturing firms
sustainable development
sustainable performance

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

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10.1002/csr.3150

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title = "Building Resource Capabilities Through Green Servitization and ISO 14001 for Sustainable Performance: Perspectives From Manufacturing Firms",

abstract = "Manufacturing firms are increasingly adopting green servitization and ISO 14001 to enhance resource capabilities and achieve sustainable performance amid escalating challenges of resource depletion and waste management. This study explicitly links these practices to broader CSR principles, focusing on stakeholder engagement and accountability to drive environmental and social sustainability. Specifically, it examines the interplay between green servitization and ISO 14001 in fostering sustainable performance within manufacturing firms. The findings reveal the critical mediating role of ISO 14001 in translating green servitization initiatives into tangible sustainability outcomes while building stakeholder trust. Practical contributions emphasize fostering green innovation, integrating biodegradable materials, and leveraging green digital technologies to enhance resilience and operational efficiency. The research also advances CSR-related theoretical contributions by framing green servitization and ISO 14001 as strategic resources for achieving Sustainable Development Goals.",

keywords = "corporate environmental management, green servitization, ISO 14001, manufacturing firms, sustainable development, sustainable performance",

author = "Oyelakin, {Idris Oyewale} and Ting, {Ding Hooi} and Yusuf, {Asnidar Hanim} and Salwani Arbak and Dhar, {Bablu Kumar}",

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year = "2025",

doi = "10.1002/csr.3150",

language = "English",

journal = "Corporate Social Responsibility and Environmental Management",

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T1 - Building Resource Capabilities Through Green Servitization and ISO 14001 for Sustainable Performance

T2 - Perspectives From Manufacturing Firms

AU - Oyelakin, Idris Oyewale

AU - Ting, Ding Hooi

AU - Yusuf, Asnidar Hanim

AU - Arbak, Salwani

AU - Dhar, Bablu Kumar

PY - 2025

Y1 - 2025

N2 - Manufacturing firms are increasingly adopting green servitization and ISO 14001 to enhance resource capabilities and achieve sustainable performance amid escalating challenges of resource depletion and waste management. This study explicitly links these practices to broader CSR principles, focusing on stakeholder engagement and accountability to drive environmental and social sustainability. Specifically, it examines the interplay between green servitization and ISO 14001 in fostering sustainable performance within manufacturing firms. The findings reveal the critical mediating role of ISO 14001 in translating green servitization initiatives into tangible sustainability outcomes while building stakeholder trust. Practical contributions emphasize fostering green innovation, integrating biodegradable materials, and leveraging green digital technologies to enhance resilience and operational efficiency. The research also advances CSR-related theoretical contributions by framing green servitization and ISO 14001 as strategic resources for achieving Sustainable Development Goals.

AB - Manufacturing firms are increasingly adopting green servitization and ISO 14001 to enhance resource capabilities and achieve sustainable performance amid escalating challenges of resource depletion and waste management. This study explicitly links these practices to broader CSR principles, focusing on stakeholder engagement and accountability to drive environmental and social sustainability. Specifically, it examines the interplay between green servitization and ISO 14001 in fostering sustainable performance within manufacturing firms. The findings reveal the critical mediating role of ISO 14001 in translating green servitization initiatives into tangible sustainability outcomes while building stakeholder trust. Practical contributions emphasize fostering green innovation, integrating biodegradable materials, and leveraging green digital technologies to enhance resilience and operational efficiency. The research also advances CSR-related theoretical contributions by framing green servitization and ISO 14001 as strategic resources for achieving Sustainable Development Goals.

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KW - green servitization

KW - ISO 14001

KW - manufacturing firms

KW - sustainable development

KW - sustainable performance

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Building Resource Capabilities Through Green Servitization and ISO 14001 for Sustainable Performance: Perspectives From Manufacturing Firms

Abstract

Keywords

UN SDGs

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